[Resolved] Redbus — refund not processed

[Resolved] Redbus — refund not processed

G garima jangir from Delhi, Delhi

I booked my ticket from chandigarh to sikar on 12 th of june. And cancelled it on next day and opted for refund. Its been 3 months and i didn't get my money back. The amount was 1350. This service sucks. I also requested in help section but nothing happened. My req id is 10390948. 3 months is a long time and after asking for refund so many times they didn't responded. I want my refund back. Was this information helpful? No (0) Yes (0)
Oct 15, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 12, 2019 Red Bus Customer Care's response Hi Garima, Greetings from redBus!! We regret the inconvenience caused. With the request id shared, we could not fetch any ticket booking in the month of June 2019 from Chandigarh to Sikar. However we see ticket id TN[protected] was booked for travel on 13th August 2019 and it was canceled at your end. Refund has been successfully credited back to payment source. Refund reference number is P[protected]R063615. In case this refund is not reflecting in your account, kindly contact amazon pay support team for further assistance. We request you to share ticket details booked for travel in the month of June 2019 at [protected]@redbus.in to assist you further. Thank you, Team redBus
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