[Resolved] Redbus — refund not provided | |||
We booked the ticket through redbus with the ticket # tm5j29841224 on 20th apr'18. The bus driver refused us to pick up from the boarding point since we had delayed due to heavy traffic, Also the driver agreed to pick up us in the next two station but again he refused. We as the family suffered a lot both in financially and the physically so need the refund for the not utilized the service (I have attached snip shot of red bus mails). Regards Kasiraja. M Was this information helpful? | |||
May 27, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Apr 25, 2018 Red Bus Customer Care's response Hi Kasiraja.M, Greetings from redBus!!! We sincerely apologize for the inconvenience caused. We have escalated the issue to our relevant team and the same may take 1-2 business days for us to receive an update. Rest assured, we shall share an update as soon as possible. We request your co-operation in this regard. Regards, Team redBus Verified Support Jun 27, 2018 Red Bus Customer Care's response Dear Customer, Greetings from redBus! Ticket id: TM5J29841224 We are really sorry for the long wait. Upon checking, the bus operator inform that bus was on time and waiting at the boarding point for 15 minutes and other passenger were picked up from the same boarding point so we won't be bale to process refund. Regards Team redBus | |||
 2 Comments | |||
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Need the refund
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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My name is Sanjiv shukla I bought 2 tickets for ahmedabad to delhi in neeta travells by your web. On that day bus was cancelled but still I do not get refund money