[Resolved]  Redbus — refund not received

Name - shubhangi mahajan
Ticket number - tm9y7404335
Travels name - deep travels
Journey - ahmedabad to aurangabad
Journey date - 7th september
Require the refund as soon as possible.
The travel agency doesnot respond duely on complaints regarding refund. The website includes everything other than refund facility. So where should the costumer contact in case there is an refund enquiry.
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Oct 25, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
Red Bus Customer Care's response
Dear Shubhangi,

Greetings from redBus !!!

We request you to share your concern along with correct ticket details at [protected]@redbus.in . We regret to inform you that we are unable to fetch any details with the ticket id shared.

Thanks,
Team redBus.
Complaint comments 

Comments

I booked a tkt via red bus and the bus got cancelled due to land slide and flood in kerala, till date they arenot refunded the amount.my tkt details are folows

16/08/18 Mysore to Ernakulam and back on 19/08/18 (TM 9B 50221227 & TM 9B[protected]
Pls do the need full to refund the amount.

Reference Number: 5290465

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