[Resolved] Redbus — refund not received | |
Name - shubhangi mahajan Ticket number - tma[protected] Travel agency - srinath travels Journey date - 13 september 2018 Amount to be refunded - rs 600 Journey details - from aurangabd to ahmedabad The travel agency doesnot respond duely on complaints regarding refund. The website includes everything other than refund facility. So where should the costumer contact in case there is an refund enquiry. Was this information helpful? | |
Oct 25, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 Red Bus Customer Care's response Dear Shubhangi, Greetings from redBus !!! Ticket id :TMA[protected] We would like to inform you that refund of Rs 600 has been successfully credited back to payment source on September 13th 2018. In case amount is not reflecting in your account, kindly contact relevant bank with ARN" [protected]". Bank will assist you further with refund details. Feel free to contact us at [protected]@redbus.in back if you have any concern. We will be happy to assist you. Thanks, Team redBus. | |
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