[Resolved]  Redbus — refund of bus cancellation amount.

Address:Hyderabad, Andhra Pradesh, 501401
Website:www.redbus.in

This is second time i am writting.. I reallly fedup with redbus service.. I had my bus booking from hydrabad to solapur (Shivshai travles) dated 08.06.2018 but on same day i got sms from redbus team stating-"your bus is cancelled due to strike" hence i have not traveled but till date i have not got my refund back.

Kindly refund asap. To avoid further action.
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Aug 11, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Red Bus Customer Care's response
Dear Somsagar,

Greetings from redBus!

Ticket id: TM[protected]

We are really sorry for the inconvenience caused. We are checking with the (MSRTC) bus operator will keep you posted with an update within 1 - 2 business days .

We request your kind cooperation in this regard.

Regards
Team redBus
Verified Support
Jul 05, 2018
Red Bus Customer Care's response
Dear Somsagar,

Greetings from redBus!

Ticket id: TM[protected]

We are really sorry for the long wait. We've processed full refund in your bank account and the same will reflect within 7 working days as per banking procedure.

We request your patience in this regard.

Regards
Team redBus
Complaint comments 

Comments

My appointment in dehli 31 may 2018, Nd I booking bus through red bus.com, Nd not respond bus driver Nd company, Nd my important meeting is canceled, nd company say I refund your amount but company not refund amount yet Plz don’t trust this company

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