[Resolved]  Redbus — refund of cancelled travel ticket

Address:	Pune, Maharashtra, 411015
Website:	redbus.in

My name is anubhav. I had booked a travel ticket from surat to pune for 24-jul-18 via agent who had used seat seller website to book via red bus for srinath travels. This ticket got cancelled by bus operator srinath travels and they had refunded the booking amount to redbus on the next day. Now its almost two months & redbus team has still not refunded the amount and it already crossed 2 months. I was in touch with redbus employee (Jeevan from pune ofc) but still was delying the refund process. Here is the refund details i have receives from bus operator

Greetings! You have cancelled your ticket pnr[protected] for surat-pune on24-jul11:00 pm. Total fare2030 and refund to you rs.1995.00. For any query call [protected]
Dear traveller, your shrinath travel agency (Iso - 9001 certified) bus from surat to pune on[protected] at 11:00 pm got cancelled. Contact [protected] for queries.

Please look into this issue & provide refund asap