Redbus — refund status

1 Review
Kanyakumari, Tamil Nadu, India
 melbasherin on Feb 13, 2019
I booked my bus ticket by redbus (Ticket number (Tin): tn2v96196732 from nagercoil to bangalore dated feb 5 2019 that tckt amount was 864/- rs. And cancelled. (Complaint num[protected]

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days.

Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.
It is more than one week.

Looking forward for your cooperation and quick response.

Complaint Status

[Feb 13, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Sep 20, 2019

Greetings from redBus!

We are extremely sorry for the delay in revert. As our team discussed with you, we have addressed your concern and the refund was processed from our end on 15th February 2019. Please reach out to us at [protected] for any further help.

Team redBus.
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    Redbus - refund status