[Resolved] Redbus — refund the cash

divin s

from Sivagiri, Tamil Nadu

Address:

Thiruvananthapuram, Kerala

I was booked ticket to go from trivandrum to chennai on august 09 at 7.40pm, in uts travells. And i was book the ticket for this day on august 05. Around 2205 (For 2 people) was paid through net banking. Seat number was s16, s17.

But, its very sorry to say that, their service looks like irresponsible. Because, they called me and told that the was cancelled. This call was at 1.30pm and as i said my bus time was 7.40pm.

So this is to inform you that, please refund the payment cash. Kindly do needfull.

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Sep 9, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

Thank you for reaching out to us!.

In order to resolve your query, request you to share the following details:

• Registered Email ID
• Mobile No.
• Ticket number

Once we receive these details, we will work on the resolution promptly.

We would be happy to answer any other questions you may have or help you with your future travel bookings.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBus