[Resolved]  Redbus — regarding hotel services is not good.

Address:Satna, Madhya Pradesh, 485001
Website:[email protected]

My name is heera lal i booked hotel in satna m. P. Hotel name hotel shivam. Room wash room very dirty cable is not working. My room number is 107. I not get good service or and compliant this regarding issue. Booking i'd number htlb2bvthn6ue. Name heeralal. Voucher i'd t[protected]. My contact number is [protected]. Second thing your executive call me why you not call me same day when you check in. So, first i already informed to hotel staff to clean the wash room so hotel staff say to me saff hi toh. Cable is also not work. Toilet is not clean, in toilet very bad smell is coming. Red bus hotel not helping me. I wan. T refund. I have attached a pic.
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Feb 13, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Red Bus Customer Care's response
Dear Regari,

Greetings from redBus!!!

We have escalated this to our Hotels team. You will receive a call/revert from our team at the earliest.

Please feel free to reach us at [protected]@redbus.in.

Regards,
Team redBus.
Complaint comments 

Comments

Yesterday i have boarded to a 1 Travels from trichy @23:59 and today morning am reached coimbatore...
I just seated above back wheel of the bus with my friend with seat number 17 and 18...That place was too hot seems like wheel must be contact with bus body .
I was afraid and my journey was terrible

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