[Resolved] Redbus — regarding refund

Shaurya17

from Delhi, Delhi

Address:

New Delhi, Delhi

I had booked two tickets from new delhi to gorakhpur in a volvo multi axle on 9th of october 2019 and i got a confirmed ticket and its fare was 4274/- but soon 10 minutes after my ticket was confirmed and payment was done i got a message that my ticket got cancelled so i called the bus operator to confirm who told me that the bus is cancelled.
After two days on 11th of october i checked my refund status which said that the refund is initiated.
And today is 11th of november 2019 which is a 1 month period and i haven't got my refund which is depressing and frustrating at the same time.
So i want my refund back as soon as possible.

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Feb 29, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

Red Bus Customer Care's response Hi Shaurya,

Greetings from redBus!

We regret the inconvenience caused due to delay. We have initiated a refund of Rs 4174/- on 11th October 2019. This should have got credited in your account within 7 business days. This is the refund reference number for the same 75503729285033995243990. We request you to check with your bank with the refund reference number.

Thank you
Team redBus!