[Resolved] Redbus — Rs.1421 deducted but ticket did not book. | |||||
Hi All I am Dipashri Mahajan, I was trying to book ticket from Hyderbad to Pune. with Redbus.in while booking money got deducted but ticket didn't book. Below details have been received from Bank. This is with reference to the direct pay transaction done on[protected] for Rs.1421 vide Merchant ref no.[protected]/PAYUIBIBOWEBPVTLTD As confirmed with the biller this payment is updated Successfully at the billers end. I have informed this issue to the redbus customer care and i have been told that payment has not been reached to the Redbus. Kindly refund the amount. Was this information helpful? | |||||
Dec 14, 2016 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 11, 2016 Red Bus Customer Care's response Hi Anudi, Greetings from redBus!! We are sorry for the delay in response. Firstly, please accept our sincere apologies for the inconvenience caused. We request you to kindly provide your registered email address and date of transaction so we can check and get back to you at the earliest to address your issue on priority. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, redBus Team. | |||||
 3 Comments | |||||
Comments
I have booked a ticket to combitore but at the time of transaction ticket not yet booked but money from my debit card is dectucted and after that refund will be in 7 working days
It's already 10 days over till now I didn't get any information about my refund
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It's already 10 days over till now I didn't get any information about my refund
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trip id TJB[protected]