Redbus — Scam

Address:	560068
Website:	www.redbus.in

I booked a ticket on redbus from chennai to banglore on 14th may, bus operator is orange tour and travels.
Bus operator has to give a taxi pick up from shollinganallur at 4:45 am, which they refused at the mean time and not only that, they not informed me about this earlier, when i waited for 30 mins and then call to that bus operator at 5:15 am they told me like this. Then i confirm with redbus and orange tour and travels that i ll going by ola cab and wait for me, i ll be reach at koyemabadu at 6:30. That moment they both ready. When i reached at koyembadu at 6:30, the bus was moved and when again i call to bus operator and redbus, they gave me bus driver contact number. When i called to driver and told him i have a booked ticket on your bus as seat no. B2, he refused and told me that there no booking on your name. Again i called to redbus and explain them everything, they said like okay we will escalated this and refund you the amount of your booking and also the amount you spend on ola cab. But still i did not received any confirmation of my refund and did not get my money back. Really a very bad experience.
Suggest you guys dont book ticket in orange tour and travels and also at redbus.