[Resolved] Redbus — the amount has not been refunded for the ticket which was not generated.

Laveena2201

from Baikunthpur, Chhattisgarh

Address:

624005

I booked a ticket in redbus.The amount has been debited from my account but the ticket was not generated.It has been 10 working days since the amount was debited but I didn't get my money refunded to my account.When i contacted the customer care they said that my amount will be refunded within 7 working days.It has been more than 10 working days and I didn't get any amount credited to my account. When will I get my money back?

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Apr 27, 2018

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2018

Red Bus Customer Care's response Hello Laveena,

Greetings from redbus!

We request you share us your registered email id, date of the transaction and the amount to check for the same.

Awaiting your reply.

Regards,

Team redbus