[Resolved]  Redbus — the bus never turned up

Address:

517502

I had a reservation in Meenakshi Travels from Tirupathi to Chennai at 4:30 AM. I was there at the boarding point fron 4:15 AM. I've been trying to reach the operators as well as the redbus helpline. Neither of them picks the calls. I've called them for more than a dozen times, or maybe even more. It was extremely frustrating and least expected from redbus. I had gotten my day planned out accordingly. You people are so unprofessional to even care to inform in case of any delay, let alone not even turning up and not answering the calls. But, you have got no rights to make me look unprofessional at my place of work. Besides, I have a loss of pay now. Thanks to the very celebrated Redbus. I want proper explanations for all of this, at the earliest. I am not going to cancel my ticket. Well, a heads up for your kindest information (teaching you a bit of professionalism, where the least you can do is give a prior information or atleast answer the calls) I've got no qualms when I say this that I'm not going to stand back in slapping a consumer grievance case at you. I want a proper explanations, from a person no less than the cadre of a manager to answer me on this. This is extremely underwhelming and frustrating.