Redbus — they are not giving me refund

Address:

Jaipur, Rajasthan, 302039

My trip of 1st june 2019 from datia to jaipur but bus cannot come on boarding point and when I reach the bus stand the bus driver says me we reached dabra they cannot pick me and when I complaint to redbus they are saying bus come on right place I said ok then I said I want to talk bus driver they say me to hold we will arrange conference call i am waiting on they cut my call and cannot call back they are cheating with me and now date is 20june it means 19 days are gone but still they are not helping me my booking id is TN6W60648232