[Resolved] Redbus — Ticket booked from redbus but operator not accepted

gsravis

Address:	Rangareddy, Andhra Pradesh, 500072
Website:	reddbus.in

I was booked a ticket to travel on 28th aug from kadapa to hyderabad 10 days before. On that day when I go to the travels they told me that we don't have any information for this. After talking with redbus customer care they told me that please go by alternate transportation. As that is a weekend I spent more than 1000/-. Original ticket cost I booked for 500/- . I am asking for 1000/- refund because that was the mistake done by redbus. but they are not responding for that.

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Oct 5, 2016

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Sep 02, 2016

Updated by gsravis TJ9D8796459- Ticket no.

More over they refunded only 50/- ( I used 350/- from redbus wallet and 100/- given the discount while booking)
Though the ticket was not cancelled from my side . thats due to your issue. then why I have to loss.

Please refund me the entire 1000/- .

Verified Support

Sep 03, 2016

Red Bus Customer Care's response Hi Ravi,

Greetings from redbus!!

We are not able to fetch the details from provided Ticket id. We request you to please share the valid ticket id and registered email id. We'll check and reach out to you at the earliest to address your issue on priority.

Regards,
redBus Team.