[Resolved]  Redbus — ticket cancellation

I have booked a ticket in selva murugan travels for yesterday night trip starting from chennai to madurai 10:25pm due to personal reason i was unable to travel in that slot so i requested them at the earlirst i could do but redbus didnot allow me to cancel ticket and suggested me to talk with bus operators. I did the same but they are blaming redbus has to do on this.. I have spent 1600 rs on this. Please hele out to get my refund back
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Apr 21, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2020
Red Bus Customer Care's response
Hi Aiswarya,

Greetings from redBus!!

We are sorry to hear about the poor experience. Kindly share the ticket details with us to check and assist you further. You can also write to us at [protected]@redbus.in and share the concern along with ticket ID.

Thank you,
Team redBus
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