[Resolved] Redbus — Ticket produce for the same date as a fault.

Abilash Raghu

from Ernakulam, Kerala

Address:	Bangalore, Karnataka
Website:	www.redbus.in

I am abilash. I booked a ticket on 25th of april for the date 1st of may from thrissur to bangalore. But i confirmation as i tool ticket for the date 25th april. At the same moment i cancel the ticket. But they are not refunding. Its applications fault while checking point date get reset. How come a normal customer make note of that.

They are totally fake. When i put a complaint they respond as it is fixed. How can they fix without making a single call to us and ask about details of complaint.

Ticket number tk5r63328576
Reference number: 946511

I need full replacement.

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May 31, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2017

Red Bus Customer Care's response Hi Abilash,

Greetings from redbus!!

Ticket id-Tk5r63328576

We received an update from our technical team, we have checked from our end and we would like to inform you that you booked the ticket for 25th April 20172017 only, Same got confirmed from redbus and bus operator end. Unfortunately we will not be able to provide full refund.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.