[Resolved] Redbus — ticket was not booked but money is debited

kishore svd

from Manuguru, Telangana

Address:	Krishna, Andhra Pradesh
Website:	redbus

Iam s v d sai kishore, i booked bus ticket from banglore to vijayawada twice on 8th December & 15th December. In both cases my money is deducted from my bank account but ticket is not booked.. i got a message from redbus that the amounts Rs 644 and Rs 902 will be credited to your account within 2-7 working days.Till now no money is credited to my bank account. I am unable to contact to redbus customer care. so please resolve this issue and credit my amount 644+902=1546 to my account.
Thanking you.

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Jan 24, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Dec 18, 2018

Updated by kishore svd I got mails from redbus that amount is credited and problem is resolved but i got nothing

Verified Support

Dec 19, 2018

Red Bus Customer Care's response Dear Kishore,

Greetings from redBus!

We are sorry for the hassle. Please share the registered email id and phone number used for the booking with us at [protected]@redbus.in. We will help you further with it.

Looking forward to hearing from you.

Regards,
Team redBus.