[Resolved] Redbus — travels detail not give
16/32 hanumandha rayan look stn, Chennai, Tamil Nadu, India
Bbagavathy ..A on May 20, 2019
I have booked ticket today from madurai to Bangalore at 10.10 pm
I received ticket from Redbus with booking and boarding point details with 4 contact numbers
When I contacted those numbers all numbers were wrong and they were saying no such travels and they don’t have service to Bangalore
I called Redbus customer care after waiting for 5 min on call they told they contacted travels head office and bus will come to boarding point and provided same contact number. When I called them back again I got same reply from there no such travels and service . Which means Not even info given in ticket is wrong when I called customer care they are also giving false information which raised lot of confusion at last minute
Complaint marked as Resolved Jun 26, 2019
[May 21, 2019] Red Bus customer support has been notified about the posted complaint.
Verified SupportRed Bus Customer Care's response, May 24, 2019
Greetings from redBus!
Something like this shouldn't have happened. We're extremely sorry for any inconvenience caused. Please share the ticket id with us to [protected]@redbus.in and we'll look into it.
Thank you for contacting us.
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