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[Resolved]  Redbus — tvls bus

The bus started 35 min late and main problem is the driver was smoking the whole journey it was very unpleasant and finally i didn't reach my boarding point and had to walk like 3km i'm so disappointed with their service and their response also very arrogant the bus details are as follows
- tvls travels - your journey details: busno: py01cm8080, serviceno: chn-kvp735pm, contact no: [protected]
Please kindly take some action
Complaint marked as Resolved Apr 27, 2018

Complaint Status


[Mar 25, 2018] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response Mar 25, 2018 Dear Anand,

Greetings from redBus.in!

We sincerely apologize for the unpleasant experience. We would request you to share the ticket id or PNR with us on [protected]@redbus.in as we can have this looked into further.

We request your co-operation in this regard.

Regards,
Team redBus!
Complaint comments  1 CommentShareTweet

Comments

I have made a recharge of rs 160 from my bank account through redbus recharge and i got a message from redbus that recharge successful but I didn't get recharged i trusted redbus on bus booking and made this recharge for first time disappointed on you redbus please refund the amount Order ID: 544985

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