Address: | shrinath travel udaipur. 0294-2487282, 9829938811 |
Dear team,
I have booked a bus ticket from udaipur to ahemdabad journey on 24 th September by Shreenath Tour and Travels ISO[protected] NON A/C Sleeper (2+1). I booked two slipper seat no 15 and 16 for which you charged rs 2612 but the quality of bus is very poor. The seats are torn and wet with bed smelled. The windo mirror were also jammed and not closed during whole journey. The traveller who is pateint of back pain due to disc bulge and ankylosing spondolitys so she can not slip during whole journey because of torn and wet seat condition due to your poor quality of service pateint is now in more pain and she is almost unable to walk.
I also complaint on your call support but they are saying that they can not help me regarding this journey except giving 15 percent of ticket voucher of red bus.
So please help me
1. Pateint whose condition is worsening due to your poor bus service fix the responsibility for this and take action lawfully
2. Bus operator charged almost double to triple the routine charges for very poor service so i want my money back which is overcharged. There is only rs 500 ticket for this quality of bus from udaipur to ahemdabad. So please refund the money as soon as possible.
So please help me for a solution as soon as possible and to get refund my money back which is overcharged to me.
Thank you
D C kothari
Contact of shrinath travels
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