[Resolved]  Redbus — vrl travels, bus left without taking the passengers from boarding point

Address:

Hyderabad, Telangana, 500010

I have booked 4 tickets in VRL travels from Hyderabad to Mumbai on 23rd March 2019, and we reached the miyapur metro railway station before time, but the left early with taking us. Lately driver called us and told the bus left the borading point and when we told that we are waiting at boarding point he told nothing and disconnected the call. I tried calling him multiple times but he didn't responded. Finally at 4th call he received and I asked him to wait where ever he is currently at then he told me the location and we paid much more extra amt to autowala to reach soon.

This was a very very very bad worst experience I ever had in traveling experience. This is not all acceptable and I need a very strict action against the VRL travels. Moreover he was waiting for some passenger in Chandanagar so luckily I got to board the bus.

Whoever the concerned team or authority is, I need a strict action. I'm not going to leave this simply.