[Resolved]  Redbus — worst bus service

I was booked the ticket from trichy to chennai at 27th 10.30pm august with jothi travels in rs 449/-. The bus having 4ratings. I was waiting from 10oclock in that place which bus operators address... But till 10.45pm there is no updates from operators even my phone call. 11.30 pm one person came and told me like ur bus arrived come with me... Then he shows some other bus with bad condition like worst blankets and seats...

I book the ticket in lower berth because of my back pain issues, but they guys were shows upper breath that's too very next from the door..

I m not even satisfied with that services
I booked the ticket 449 worth but they were showing 200rs worth bus

Bus 2hours delay
Different seat
Bad condition bus
Operator behavior
Bus cleanness

I was raised the complaint to redbus, they were told there s a government rules, there s no way to refund... And very unrespect..

I want fully refund that journey, i hope this complaint is my last initiative...
Dear passenger, bus journey details from trichy to chennai on 27/08/2019 are pnr: 21280, seat no: l12, boarding: trichy omni bus stand at 10:30 pm, address:trichy, bus no: and driver details: and checking inspector: and pickup url: — pjb. Palanijothibusservice.com, stage contact number:[protected] [protected]
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www.palanijothibusservice.com