[Resolved] Redbus — your bus from dwarka to somnath has canceled. tickets no. tmd[protected]

 
1 Review
Dwarka, Gujarat, India
 Shivram Fartale on Dec 18, 2018
My pnr. No
85516407. From dwarka to somnath but bus has canceled as per discussion with boarding point contact number of swastik travel bhadrakali dwarka. We are very disappointed. Please refund our money immediately. We were very proud about red bus but service like this cancelation has hearted our confidence about red bus. Hope this will not happen in future. At least red bus organization should inform the customers by mail or on phone. Please refund our money immediately
Complaint marked as Resolved Jan 23, 2019

Complaint Status


[Dec 18, 2018] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Dec 18, 2018
Dear Shivram,

Greetings from redBus !

We truly regret the inconvenience caused because of bus cancellation. We have escalated your complaint to concerned team to look into it. We shall keep you posted with updates in 1-2 business days.

Thanks,
Team redBus
Verified Support
Red Bus Customer Care's response, Jul 08, 2019
Dear Shivram,

Greetings from redBus !

We regret the delay in sharing the resolution. We would like to inform you that refund of Rs 733 was processed back to source account on 21st December 2018. We hope you have received the refund. Please note that we are committed to give you a better experience going forward. Once again, we apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience.

Thank you,
Team redBus
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    Redbus - your bus from dwarka to somnath has canceled. tickets no. tmd736747881