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[Resolved]  Rediff.com India — No customer care to assist with password reset issue

I have been using rediffmail.com for more than 20 years and recently i did password reset due to data breach notification. Unfortunately, i don't remember hint question and forgot the new password. I have been trying to locate customer number of rediffmail but don't find any details on line.in the absence of any support, i can't operate my account. Hence, need a support so that they can reach out to me and resolve this password reset issue
My email id is [protected]@gmail.com
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Complaint marked as Resolved Oct 9, 2020
The customer care team was extremely good and very prompt with the response. To fix the issue, they did not compromise on authentication to prevent fraud. I am glad that they followed all the protocols and then activated my account. Thank you rediffmail team for your support and prompt response & keeping our accounts safe.

Complaint Status


[Oct 08, 2020] Rediff.com India customer support has been notified about the posted complaint.
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    Rediff.com India
    Customer Care Service
    Customer satisfaction rating
    31%
    Complaints
    1784
    Pending
    0
    Resolved
    549
    Rediff.com India Phone
    +91 22 6182 0000
    +91 22 2444 9144
    +91 22 6182 0200
    Rediff.com India Address
    1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
    View Full Information
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