Rediff Online Shopping — online order not received from rediff

I got a call on 3rd july on the behalf of rediff. Mr. Rohit was on the call. He offered that you won a gift of led tv, you have to book an order of 3000/- and pay online, your gift will be confirm on the basis of transaction id of the order. I ordered a mobile phone of rs 3100 abd paid online through bhim app. He told that you will get your order within 5-6 days but i didn't receive yet. Please look into the matter. I am attaching screenshot of message and transaction id in bhim app.
Order id - sn00003100d
Mobile number from which i got the call - [protected] on the behalf of rediff.com online shopping website.
+2 photos
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Rediff.com India customer support has been notified about the posted complaint.
Aug 03, 2018
Updated by Chohan_surya
Please give me some update about my complaint...
Aug 15, 2018
Updated by Chohan_surya
Please give me some updates. I want some updates asap.
Complaint comments 

Comments

HI, Iam not able to access my mail account from yesterday evening, I doubt some one intercepted, please help me to re-access my account as i have important details
Such calls are almost certain spam calls. You should never ever accept any offer that demands upfront payment. Human mind is weak and such callers take advantage of that. They fool you and create a rosy picture before you that makes you believe what they are saying is true.
Chohan_surya's [Complaint's author] reply, Aug 16, 2018
But I want my money back that's why i filed a forum in consumer court. They have to do something, i am ready to give any type of information. They should stop this, many people are victim of this complaint.

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