[Resolved]  Rediff Shopping — Receipt of short delivery but paid for full products

Website:shopping.rediff.com

This to to inform you that I placed an order for 2 sets of Elegance Super Soft Recron Fibre Pillow set of 2 (P-2-15X24) with Rediff.shopping.com on 13th November, 2015. On 21st November, 2015, only 1 set was delivered but I paid for 2 sets to delivery boy.On the very day, I lodged a complaint with Rediff.shopping.com regarding partial delivery in writing. Since then, whenever I call their customer care personnel, they keep on telling me that our executive will reply within 24 hours.

Regards

Bijay Dutta
[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2016
Complaint marked as Resolved 
I have not yet received payment.
customer support has been notified about the posted complaint.
Complaint comments 

Comments

After lodging a complaint with https://www.consumercomplaints.in I received a call from Rediff.shopping.com and they told me to refund the balance amount, i.e. ₹ 450/- by way of online bank transfer. So, I followed their instruction and as a result, my bank account has been debited with ₹ 14.98, ₹ 1, 498.00 and ₹ 2, 262.98/- three times respectively. However, they promised that they would return the whole amount by way of issuing me a Demand Draft for ₹ 4, 225.96 (₹ 3, 775.96 + ₹ 450/-) in 7 days time.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rediff.com India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2615
    Pending
    0
    Resolved
    576
    Rediff.com India Phone
    +91 22 6182 0000
    +91 22 2444 9144
    +91 22 6182 0200
    Rediff.com India Address
    1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W), Mumbai, Maharashtra, India - 400016
    View all Rediff.com India contact information