Rediff.com India — trioflextech round wall clock

Address:	400058
Website:	rediffshopping.com

Sir/Madam,
We are very shocked to understand that Rediff has return/refund policy of only 2 days when site says 7 days Rediff Assurance refund and return policy.
Since because of over sight, other preoccupation, medical emergencies, or any other reason if someone has not able to track mail, check product and mailed all details in 2 days, rediff company is not ready to entertain genuine problem of customer.
We would like to bring to your notice that product delivered had following problems.
Reason:

1. On rediff website gives Size of watch as 17 inches diameter but product send is only 17 cms ie less than 7 inches.

2. Watch is without glass covering and watch has hour, minute and second hands are touching each other. And product is not working properly.

3. Watch is without batteries but site info says batteries included.
Is it possible to check product specification, damage, working ( that to without Batteries that is mentioned but not supplied) all in 2 Days. Pl refer to site, it says 7 days Rediff Assurance refund and return policy.
So I request you to You to visit a rediff assurance policy on the shopping page of any product for return and replacement of product.
http://shopping.rediff.com/product/trioflextech-designer-analog-round-wall-clock-s-005-/21091735?sc_cid=in...⇄
It seems either Rediff or its reseller is not ready to fulfil customer genuine return/refund policy that is on Rediff site. Customers are fooled.
Warm regards,
Amit Sanghvi
Dissatisfied Rediff Customer