Redington India — defective google home mini smart speaker

Pramit.pkm

from Delhi, Delhi

Address:

M/S Redington India limited, 95, Mount Road Guindy, Chennai - 600032, Chennai, Tamil Nadu, 600032

I have visited service center to replace defective smart speaker from google for replacement. The service center is 50kms away. Upon reaching there, i was told to hand over the device and i can go back home as replacement device was not in stock, and will be sent via courier, once available, with written acknowledgement for same. It has been more than one month. Neither google nor their service center has provided me any resolution, replacement or refund. I bought a device and i dont even have the device.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Redington India customer support has been notified about the posted complaint.

Related Redington India reviews

View all 55 Redington India Reviews

Comments

Kashish Mangi

Mar 24, 2022

I bought new google pixel buds A series and i got the defective ones. I contacted to google support and they said that you pixel buds will be replaced ASAP. They sent my file to the Redington team and i was told that the redington team will contact me but the tere is no response from redington team and i am facing so much problem because of them.
My contact number is : [protected]

Rehith B's reply, Mar 25, 2022

hi bro same problem is it solved for you

Anon_76486695

Oct 3, 2023

I'm facing the same issue. It's been a week since google has confirmed a replacement. Didn't get a revert from Redington. Was your issue resolved? If yes, then how long did it take and was there any replacement charges involved?