Redington India — Defective google pixel buds

I bought new google pixel buds A series and i got the defective ones. I contacted to google support and they said that you pixel buds will be replaced ASAP. They sent my file to the Redington team and i was told that the redington team will contact me but the tere is no response from redington team and i am facing so much problem because of them.
My contact number is : [protected]