Redmi — fraudulent supply of 20000 mah power bank of redmi make by a shop keeper m/s new sar rema battery house, ambar market, lucknow

Address:

249407

One portable power supply for my smart phone rated as 20000 mah power bank, battery model no:[protected], (It seems the mobile no has been written instead of correct model number, by the shop keeper in an intention of making fraud), as mentioned over guarantee card, was purchased from m/s new sar rema battery house, shop no 68, ambar market, lucknow owned by mr rohit kumar (Mob:[protected], ph no:[protected]) against cash payment of rs.1000/- (One thousand only) on date:08th october, 2018. As directed by the shop keeper the unit had been charged fully and was put to use on smart phone. It is found that the unit failed in the specified service. Having doubt in product the supplier was contacted for the problem but he refused to solved the problem and directed me to report the problem to the manufacturing company. Since the packet/box does not contain any address of the manufacturer hence i failed to act as per the advice of the shop keeper and revert back to him. Asking me to get replacement he is playing "hide and seek" and did not do any fruitful even after many visits given by me by travelling from haridwar to lucknow by third a/c railway journeys and staying in hotels at lucknow.
For a ready in hand evidence i have one guarantee card, packing box and the device with me.
Prayer: the shop keeper has made a big fraud against me with physical and mental tension panic to me as i am a very old person and for blood clot in my brain, as per the doctors advise i have to go every where out of home/travel with some attendant only.
The shop keeper may kindly be punishes for his fraud with cost and reimbursement of at least rs15000/- to me by an early date, at my place of stay i. E. Haridwar (Uttarakhand)