Redquanta Mystery Shopping Services — no reimbursement of last 3 shopping audit expenses - enrich salon
I had conducted a mystery shopping audit at enrich salon, jvlr, andheri east, mumbai on 12th december 2017, as i had been instructed to do so by the red quanta mystery shopping services.
I had submitted the bill of rs.2000 with audit report as required. The audit was successfully completed. Then i saw in red quanta app that i will get my reimbursement by jan 2018 which got delayed by month.
In the mean time i got request for two more audits for the same enrich salon which also got completed by jan 2018 itself.
Now for all the three audits carried out, the amount due is more than 5k with red quanta which is not paid yet.
I have written multiple emails to [protected]@redquanta.com, earlier i use to get replies, now they stop replying & it’s been more than 3 months now & not a single reimbursement has been carried out. Also copied mails to their ceo pankaj guglani but no help.
After looking at the number of complaints on social media, i feel i have been cheated now & red quanta is nothing but a fraud organization & have charted many people in the name of audits.
They took money from salons like enrich to provide them customers & hence feel these organizations like enrich are also involved in the big scam with red quanta.
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