ADVERTISEMENT

[Resolved]  Redstone Tiles — redstone tiles- a never to be repeated experience

We purchased Redstone tiles from the dealer in Vashi, Navi Mumbai. We were advised to buy the entire requirement at the same time to ensure uniformity of shade from the same batch. after laying the first three/four boxes of tiles, we found them to be bent in the centre. We immediately informed the dealer who in turn informed the RSO, Mr Zia. They both visited the site the same afternoon. The RSO found fault with the karigar laying the tiles and said that the tiles which were bent should have been segregated. He explained that in a batch of approx. 100 tiles there would be 1% rejection. However, this was not true. The rejection amounted to more than 15%. The colour and design of the tiles, varied from box to box, even though the batch numbers were the same. On completion of the job and having had a good karigar it was indeed a shame to look at the flooring. It was money and time truly wasted. We strongly advise that future buyers reconsider their options before buying Redstone tiles. The Company does not even consider changing or returning of tiles once the box is opened. Shame!!!
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Redstone Tiles customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Related Redstone Tiles reviews

Redstone Tiles - tiles

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Redstone Tiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    2
    Pending
    0
    Resolved
    1
    Redstone Tiles Phone
    +91 99 0954 4111
    +91 98 7134 4111
    +91 011 4240 2111
    Redstone Tiles Address
    Matel Road, N.H. 27, Dhuva, Lakaddhar, Wankaner, Rajkot, Gujarat, India - 363 641
    View all Redstone Tiles contact information
    ADVERTISEMENT