In my telephonic conversation they are saying that this product is not available on our site, but they didn't reply it on written as mail.
Only following mail I received as reply by that site in my written complain.
From: "Care, Customer" [email protected]
Sent:Thu, 17 Mar 2016 10:36:21 +0530
To: "[email protected]
" [email protected]
Subject: RE: Wrong item receive
Greetings from Reebok!
We apologize for the inconvenience caused.
We would like to inform you that as per your request received we have initiated the return against your order # 22023588. Once we will receive the product back in our warehouse and once we are done with the quality check process. We will process your refund on priority.
You may also contact us on our toll free number “1800 120 4400” regarding any concern.
Thank you for being with us.
From: [email protected]
Sent: 12 March 2016 13:40
To: Care, Customer
Subject: Wrong item receive
I am Liyakat Husain i order rebook shoes Order no 22023588,
I habe receive wrong shoes with code number AQ9990 with size UK-6, so kindly check it and refund my money as soon as possible.
SRF limited; bhiwadi;
Reebok India — Damaged product receivedI just recived your product (rebok watch) is damaged from its glass And this product is not shown as looks as in your site. So I want to refund my money back as soon..
If any one got Reebok kit with j7 pls help me