Reebok India — defect in quality of product

Address:

Kannur, Kerala, 670622

I purchased a cross strap shoes (Chappal) from Canteen Stores Department (CSD) outlet of 310 DSC Centre Cannanore Kerala on 07 Oct 2018. From the next day o[censored]sage the outer skin of cross strap started peeling off and grey patches appeared where-ever the skin peeled off. The matter reported to CSD authorities on 11/10/2018 and the product was teken infront of them to get it replaced.But they denied to do so, saying that the matter will be taken up with your representatives and inform us accordingly. PLEASE TAKE ACTION TO REPLACE THE PRODUCT AT THE EARLIEST.