[Resolved]  Reebok India — Reebok India Product quality issue (Liquifect)

Hey! This is Stuti here from India. I recently purchased a shoe from Reebok Showroom in Viviana Mall Thane, Mumbai, India and it’s only been 6months and the back soles of the shoes are already cracked. It’s surprising because I have used it only for walking purposes till now. Where as I was told that I could use these shoe for hiking and heavy duty stuff. To see my first purchase from Reebok already showing wear and tear is disappointing. Both shoes are cracked at the exact same spot which only proves that this is product quality issue and defect. I have already written to Reebok on Twitter but haven't heard back so I had to come here to register my complaint.

I was told by the salesman that this shoe which is worth Rs 6599 can be used from hiking to running to all kinds of heavy duty purposes and it feels like I was taken advantage of. This is my first purchase from Reebok and I am highly disappointed. Plus their customer service hasn't gotten back to me after I posted a detailed complain. Extremely disappointed.

I have attached marked pictures with these details.