Reebok India — Reebok shoe from Calicut Hilite

I purchased a Reebok shoe from Calicut Hilite mall Kerala which become damaged before 3 months but they did not ready to replace it. It is almost 6 months I gave the physical shoe in their showroom but no response yet.

First of all I have doubt the genuinty of the product which I purchased from this showroom.

Secondly I encountered very bad customer service ever in my life because no response for call and updates about the complaint product status.

Thirdly I never expect this kind of bad product and service so I expect an immediate reply from the company.

Regards
Thajudeen
Kerala India
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