[Resolved]  LG Electronics (Northern Service Center) — Harassment and delay (1 month) in providing corrected cheque of Rs. 16000/- in the name of JAY DEV PAL

Address:

Hooghly, West Bengal

Dear Sir/Madam,
We bought a LG Refrigerator. Its compressor got non-functional in about 1 year. We approached Northern Service, LG Authorized Service Centre (Address: 73, G. T. Road, Srerampore, Hooghly, PIN - 712203). They (particularly the service representative, Mr. Tipu Sultan) said that they will take away the fridge in return they will provide the purchasing amount of the fridge which is Rs. 16000/-. My father Mr. Jaydev Pal told him his full name for the preparation of cheque. Even later on I messaged Tipu Sultan my father name's spelling. When they came to take away the fridge, they handed over the cheque (Cheque No. - 038690) bearing my father's name with wrong spelling (Joydeb Pal)! However, they took away the fridge in their custody. Again we informed it to service centre about the matter. Tipu Sultan said that we have provided the wrong spelling!! 1 month passed; still we haven't got the corrected cheque yet. They are neglecting the issue from the beginning.

Please look into the matter with care.

Sandip Pal
S/o Jaydev Pal
26, J. C. Khan Road, Jheel Park,
Mankundu, Hooghly.
PIN - 712139