[Resolved] LG / Refrigerator — NON COOLING OF THE REFRIGERATOR | |||
I took a lg refrigerator on 2011. Suddenly on 24.3.2013 it stops cooling. After lodging the complain (comp. no. RNA[protected] the service man said it is the product failure and they will refund the money back. After further clarification they said they will refund the money but they can't say the month when it will be refunded. They said they are helpless they can't do anything about this. Is this the way of customer satisfation from a company like LG. In this summer season I am facing lot of problem and the way they are responding is not at all admirable from the compaany like LG. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team