[Resolved] Relaxo Footwear — boston shoes soles cracked after few days

[Resolved] Relaxo Footwear — boston shoes soles cracked after few days

M Manjit Chadha from Delhi, Delhi

Purchased casual wear boston shoes from relaxo shop at dwaraka mor, new delhi on 9.12.2017 for rs 799/-. After few days threads from shoes soles came out. Cut these threads thinking it is minor defect bur after few more days even sole cracked & looked like made from card board. Returned shoes to shop on 26.12.2017. No replacement made so far. Told shoes will be repaired. Fail to understand why damaged shoes are not replaced by a reputed company. Was this information helpful? No (0) Yes (0)
Jan 13, 2018 Complaint marked as Resolved Two days after I posted my complaint on Indian consumer complaints forum, I received a phone call from Relaxo Footwear shop to have replacement of damaged shoes. Today I visited that shop & selected Sparx shoes costing Rs 1000/-. I was charged only Rs 200/- allowing full adjustment of Rs 800/- being cost of damaged shoes. I am thankful to Forum & also to Relaxo Company. Relaxo Footwear customer support has been notified about the posted complaint. Feb 08, 2018 Løvêr Böy Rízwãñ's response Sparx casual shoes 175 problem 1 month use
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