Relaxo Footwear — slipper model no. 10044971 black/beige

Address:

Lucknow, Uttar Pradesh, 226003

I have purchased slippers model no. 10044971 whose steps lace tear within a week. The shop owner is neither reparing it nor replacing it. Kindly replace this modle no. Or repare it properly with the prefect lace or refund the amount.
Earlier my two slippers were also damaged like this but i haven't kept the recipt but this time when i'm complaining about the product so the shop owner is saying it cannot be replace and all. The product of this company are worst which damages within a week or within 20 days.