[Resolved] Releasemyad.com — Company demanding to pay additional charge to release my advertisement | |||||
This is regarding my advertise mt to be displayed in Mathrubhumi newspaper Ad # 1217927. I made the payment Rs. 3960/- for my ad through their website 'releasemyad.com', as per the word counting logic in their website. Few days after making the payment I got an email saying.. 'As discussed over the phone earlier, in order to accommodate the special changes for your ad, please make the additional payment via the following link...' asking for Rs.766/-. This is pure lie. Neither did I ask for any special changes in my ad nor did anyone from this company to discuss this matter with me. I replied to them asking for clarification, but no response. Tried chatting with them through 'Live Chat' no response. I doubt the credibility of this website and their service. I feel cheated here, and want refund of the whole payment made for which I was promised service. Was this information helpful? | |||||
May 25, 2016 Complaint marked as Resolved They didn't reply to any of my emails, called them after 5 days. they were in fact reading all those emails, but simply didn't reply to keep the money with them as long as the customer is not responding. Got the money refunded from them after a long fight. Will never look back to this firm. ReleaseMyAd.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Does the ad firm really exists or is it just another scam in making ? NOT A SINGLE WORD OF RESPONSE from this firm even after sending multiple mails asking for clarification.
The Mathrubhumi newspaper in which the ad was supposed to be published, don't seem to take any responsibility in this regard. They seems interested to take the money from customer, and not in resolving any conflicts.
The Mathrubhumi newspaper in which the ad was supposed to be published, don't seem to take any responsibility in this regard. They seems interested to take the money from customer, and not in resolving any conflicts.
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Saltee Tech Par, Salt Lake Sector 5, Kolkata, West Bengal, India - 700091
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Refund of Canceled Ad ID 1154054 dated 2/12/2014
I booked above ad and was canceled after two hours due to unavoidable reasons and I was told that after 25% deduction I will get refund but after one month I am still waiting for my refund.