[Resolved] Reliance — All std call not connected in 15 days

Prashant rai

Address:

New Delhi, Delhi

Outgoing block Hi, My number is [protected], i had recharged with 152 unlimited call pack But I tried calling my relative and continuously I was getting same message as this route is busy. I called same number with different number it was getting connected. I tried call Customer care but no response for their side. I must have tried almost 50 times from different reliance number.
I went to live chat they themselves were not aware about problem, once I told complete story they advised me it technical error and will be resolved soon. Five days are past no solution.
please reslove the...
prashant kumar rai
new delhi
[protected]

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Feb 19, 2017

Complaint marked as Resolved

my self prashant kumar rai my no is 9350531634 aii std call is not connected pls resolve my complante

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2017

Reliance Communications Customer Care's response Dear Prashant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Feb 21, 2017

Updated by Prashant rai my alternate number is [protected]

Verified Support

Feb 21, 2017

Reliance Communications Customer Care's response Dear Prashant,

As checked & confirmed currently there is no network issue, due to which you are unable to make calls, it may be due to some intermittent issue for some selected numbers. We would request you to try making calls after some time & check if it goes through. We value your patronage and we endeavor to provide the best in class service at all times. Thank you!

Regards,
Reliance Communications

Feb 21, 2017

Updated by Prashant rai My all std call ia any time buzy any number Hi, My number is [protected], i had recharged with 152 unlimited call pack But I tried calling my relative and continuously I was getting same message as this route is busy. I called same number with different number it was getting connected. I tried call Customer care but no response for their side. I must have tried almost 50 times from different reliance number.
I went to live chat they themselves were not aware about problem, once I told complete story they advised me it technical error and will be resolved soon. Five days are past no solution.
please reslove the...
prashant kumar rai
new delhi
[protected]

Feb 25, 2017