Reliance Big Tv — pre-booking of rbig tv

Address:Lucknow, Uttar Pradesh, 0522

I booked reliance big tv on 01.03.18 but I do not get any message or information about it. Booking ID 12500792 with prebook email as below.

On Mar 01, 2018, 12:09pm wrote:
Dear Customer,

Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 12500792 and No of Connections 1

Regards,
Reliance Digital TV
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Not yet installation message please provide installation date and no reply of any mail received.
I have booked reliance BIG TV pre booking offer on april 2018 with ID 17509351 and they said withon 30 to 45days installation will be done. waited till that and called they said from June 15 onwards it will start where as as on today no response and Given toll free numbers are not working..this is full fraud by so called big company Reliance
Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com
I booked reliance set up box but still they didn't install set up box and also not replying to mail . Even they didn't send me my booking id even after so many call to customer care.
I need my money back .

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