Reliance Bigtv — about update set top box

Address:

Jalna, Maharashtra, 431203

Reliance digital tv a/c no.[protected]
Reliance big tv order to me creliance big tv order to consumer change set top box with rs.799 but i an not ready to change set top box i am recharge my account with 2year scheme but company customer care said if you are not change set top box your connection cut after 31jan 2019 and this all as per trai rule so please help me.