Reliance Bigtv — balance did not transferred

I transferred from reliance bigtv to tata sky on[protected] as per the instructions of reliance. Before the transfer i was recharged my relliance bigtv with rs 2520 on[protected]. I had a balance of rs 1890 at the time of the transfer. They promised me that the money will be transferred within 1 week.

Now after 2 months when i asked about it they told me that reliance told them i have '0' balance. Which is not true. When i called reliance to know my balance, they told me that they can't help me. The invoice of recharge is attached to this. So please take necessary action.

Additional information:

Reliance big tv smart card number:[protected]
Phone: [protected]
Subscriber name: viswanathan p

Tatasky subscriber id: [protected]
Phone: [protected]
Subscriber name: akshay v