Reliance Bigtv — big tv channel not working (show error 400) since 23.8.2017

Address:	Mumbai City, Maharashtra
Website:	reliancedigitaltv.com

My big tv a/c no.[protected]. My big tv channel not working (Show error 400) since 23.8.2017. I complaint several times for this. However, my service request bearing no[protected] and[protected] were closed without doing any works. Even no technician of big tv customer care contract me. A 3rd party contract me over phone and intimated me that no technician of big tv come to my residential area to solve my problem and he offer me if i agree to give his visiting charge and spare parts cost in cash he will visit and solve the channel poor signal problem (Error 400). But i use the big tv connection since 2009 and i know that all payment deduct by big tv from my balance, i refused his proposal. He inform me that my poor signal problem (Error 400) continue and no technical will visit. Now, i realize that he may told the actual fact. Big tv is a reputed company and i was choose this dth among the other reputed dth. But while i in problem to which tv channel, customer care service do not work any thing. Even holding more than 30 minutes i can not tolk representative of big tv several times. I submit several complaint through web site of big tv, on e mail. But no body care my complaint. As a result i can not watch my tv channel since 23.6.2017 but every day charge deducted.