Reliance Bigtv — big tv connection complaint

Address:	560078
Website:	www.reliancebigtv.in

Hello,
Please find bellow mail conversation,
but no use my booking id is 12521446.
As per below mail conversation I was assured that installation will be done by 15th of June 2018.Today is 21st June and I am tired of waiting so long. Would you please look into the matter and ensure that installation is done with no more delay. If is it not possible please refund my amount(500)

Thanks,
Vadiraj

On Tue, May 22, 2018 at 8:51 AM, Nodal Officer wrote:
Dear Mr. Vadiraj,

Thank you for contacting us.

At the outset, I would like to sincerely apologies for the experience you’ve had.

We are already working on your complaint and would like to inform you that installation of your new BIG TV connection will commence from 15th June 2018.

We appreciate your patience.

Regards

Team Big TV

Contact numbers:

For complaints/requests:[protected]toll free)

Available between 9:30 a.m. to 6 p.m. (Monday to Saturday)

E-mail: [protected]@rdtv.in

Website: www.reliancebigtv.in

Dear Team

Please assist us in resolving this issue

Sent from IBM Verse

Vadiraj Hebbar --- Fwd: Reliance Digital TV ---

From:

"Vadiraj Hebbar"

To:

shainaz.[protected]@relianceada.com

Date:

Fri, 18 May 2018 3:17 pm

Subject:

Fwd: Reliance Digital TV


Hello team,
Hello,

Hi Shainaz,

I have booked reliance big tv on[protected].my booking id is 12521446, but still i am not get any update. please provide the update, when shall we expect the connection.

Thanks,

Vadiraj