Reliance Bigtv — blank screen with error code

Address:

Chennai, Tamil Nadu, 600099

Dear sir/mam,
My smart card number is[protected]. Account holder name is s. Raja.

For the past 7 to 8 months iam not getting sun network tamil channels and when contacted customer care i was told to wait one week. This one week one week statement is being repeated every week for past 4 months.

Past 1 week any error code 400 is being displayed and not even a single channel is coming. Again contacted customer care and same reply.

Iam completely fedup with this reply. I recharged my account with rs 2600 for 1 yr subsciption. But since iam not getting any channels i didn't want to continue with reliance big tv any more.

I need refund of my 2600rs. Please solve the issue asap.